Direct Response

Direct marketing promotions can represent a significant element – and expense – in your marketing budget, driving sales and enrollment. Choosing the most effective contact center to manage your inbound sales calls is a critical factor for successful campaigns.

We Can Help You Increase Campaign Sales

With more than 30 years of leadership in direct response telemarketing call center management, we offer the right resources, skill sets, technology and training to ensure that you achieve outstanding results. Our programs include:

  • Predictive agent staffing and intelligent call routing solutions
  • Proven selling techniques that drive higher conversions, up sell and cross-sell rates
  • Automation to cost-effectively maximize call handling and customer satisfaction
  • Flexible agent staffing with global options
  • English and Spanish language support

Achieve Your Business Goals with the Help of

Global Agent Options
Every direct marketer is seeking new ways to achieve high conversions at a reduced cost. Our blended solutions supplement incoming response traffic with agents in offshore contact centers, like the Philippines. Our offshore telesales call centers offer you:

  • State-of-the-art facilities
  • Improved talent, hired from large, well-qualified labor pools
  • Performance-based training and rigorous agent testing
  • High agent retention rates

Automated Self-Service

Our self-service solution is specifically designed to meet the needs of direct response telemarketers. It easily supplements traditional agent-assisted services, while delivering the functionality of agent-handled transactions at a significantly lower cost. Our solution provides direct marketers the options you need:

  • Full speech enablement
  • Flexible configuration to match your campaign requirements
  • Upsell and cross-sell capabilities
  • Robust reporting, including real-time media sourcing
  • Full session digital recording

Partner Plus

Want to add to your bottom line — with no risk? Our Partner Plus Solutions help you expand your revenue potential with every call.
Partner Plus pairs your offer with a secondary offer, chosen from a select group of carefully approved partners. You earn revenue for every sale with no cost to your organization. The talk time, setup and call recording associated with your Partner Plus sales are paid for by Ojas.