Call Center Services
Ojas Call Center Service is a 8 years old BPO & Call Center Company based at Chandigarh, India. We provide cost effective and value added Call Center services to our clients. We leverage on our experience and expertise to offer unmatched BPO and call center services. Our services are customized to reduce cost, increase productivity and quality.
We at Ojas, India combine expertise, skills and technology to deliver world class Call Center Servicing . Call Centre Company we follow quality systems in all aspects of our operation.
Some of our key services are
Inbound/Outbound Call Center , Telemarketing , Technical Support, Chat/Email Support, Lead Generation, BPO Processes , KPO Processes. and Web related services
To remain a winner amongst the competitors it’s imperative to offer best of the services and we strongly believe in that philosophy. Our approach towards offering value additions to our clients helps us to strengthen relationship and grow with them steadily. We identify prospects, overcome obstacles and define realistic goals to achieve success.
Ojas Customer Service having high technology nascent architecture to integrate the communication tools; so that individual and corporate can amalgamate their communication needs into a single entity. Putting it in simplistic terms; our company is able to bridge up the gap between the communications by providing a single service that unifies Voice, Instant Messaging, Audio, Video and Web Conferencing into a richer more simplified experience so that both businesses and individuals can manage all their communications in one entity instead of separately.
OJAs to provide its customers with best of the Unified Communications services helping them unify their business across the globe. Our team of professional provides customers with fully integrated architecture and design flexibility. Proactive helps companies to increase their productivity reduce travel cost and collaborate with their employees from anywhere and anytime.
Understanding the ever-changing needs of the business, we offer the following services:
- IP Communications
- Voice Services
- Unified Presence and Messaging
- Audio, Video and Web collaboration and conferencing
- Unified Contact Center
- As a pioneer and innovator in providing UC services, Ojas has earned Cisco’s Advance Unified Communication, a designation reserved for its top UC partners.
- We optimize business processes and enhances communications by reducing latency, managing flows, and eliminating device and media dependencies
- 24/7 Unified Communications support from our Proactive Helpdesk team, to provide our customers with post implementation support. Ensuring customer satisfaction.
- We have a dedicated team of professionals providing complete advisory and implementation services.
The integrated Unified Communication facility provided by us thereby enhances business prospects by offering dexterity that creates a Unified Workspace. This includes a balanced conglomeration of devices, operating system, networks and applications. Using these, ensure that information is able to reach the recipient anytime and anywhere, irrespective of the work environment that they are placed in. Thereby Unified Communications offered by OJAS Customer Services to offers you a great scalability options along with reducing the cost of operations.
All the voice processing applications are hosted in the data center of our Panchkula delivery center for centralized control, security, maintenance & development.
OJAS software development team has also developed a highly customized real time reporting application that takes in raw data for all the above systems and presents a unified MIS view to our Managers & Clients.